Services offered by the Regulatory Services Department

• Registering and licensing all stakeholders who trade in milk, milk products and dairy equipment which include dairy importers, dairy processors, raw milk traders with coolers/freezers, milk transporters, dealers in dairy equipment and additives countrywide to ensure that all traders in dairy sector comply with dairy regulations and quality standards.

1. Requirements for registration
2. Registration forms Importer
3. Registration form Exporter
4. Registration form Processor

• Monitoring of milk and milk products to ensure quality and safety for public consumption through inspection of outlets/premises of dairy traders/processors, carrying out market surveillance and performing laboratory analysis.
• Advising Government on milk standards and coordinating the enforcement of those standards in liaison with the Uganda National Bureau of Standards.
• Controlling and regulating dairy and dairy related import and export activities in conformity with the External Trade Act, but without violating the Animal Disease Act.

Services offered by the Dairy Development Department

• Training of dairy farmers on aspects of good animal husbandry practices, hygienic milk production, business skills, record keeping and value addition through conducting needs based trainings and practical on farm demonstrations to increase milk production and productivity.
• Coaching, mentoring and encouraging smallholder dairy farmers to form dairy marketing groups to increase their marketed supply of milk and market accessibility. Empowering smallholder dairy farmer groups to negotiate for good prices for their milk with the buyers.
• Conducting promotional campaigns to increase local consumption and export of milk and milk products. Promoting marketing of dairy products through product development and value addition.
• Pooling, processing, interpreting and disseminating dairy production, marketing information that guides dairy sector stakeholders in decision-making processes for strategic interventions and guiding policy formulation.
• Engaging in networking and negotiation activities geared towards expanding dairy markets and encouraging investment in the dairy sector.
• Acting as an arbitrator in conflicts arising among dairy stakeholders.